Mechanical literacy
Advisors know the difference between a seal leak and an internal failure.
Welcome to CleanMersin
CleanMersin started as a coverage desk for drivers who were tired of plans that sounded complete and paid for almost nothing. Three decades later we still write schedules the same way: name the component, name the labor, name the exclusion, and keep the type size honest.
We are not a repair shop and we do not sell vehicles. We administer extended auto warranty plans, review estimates, and explain eligibility before a driver authorizes work. The website is the public face of that desk. Quotes, claim questions, and plan changes all begin with the same email conversation.
Talk with an advisor
Why drivers stay
Coverage is a promise about a future failure. That promise is only useful if the person reading it at a shop can find the part name in under a minute. We train advisors to read estimates the way a technician writes them: cause, correction, and parts.
Advisors know the difference between a seal leak and an internal failure.
Approvals and declines cite the schedule line, not a mood.
When a term ends, the next quote shows what changed and what did not.
Tow benefits follow the same term as the mechanical schedule.
Claim guidance
Send the vehicle year, the symptom, and the estimate. A coverage advisor reads the plan schedule with you before a repair is approved or declined.
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Our story
Every CleanMersin schedule begins with the vehicle, not with a slogan. We ask for the model year, the odometer, how the car is driven, and whether a factory or dealer plan is still in force. Those facts decide which components can be offered without pretending a worn part is a surprise failure.
A covered failure is a mechanical or electrical breakdown of a named component that stops the part from doing its job. Wear you can see coming, such as brake friction material, wiper blades, and clutch discs on most schedules, is maintenance. We say that on the quote, not after the invoice arrives.
Most plans begin a short waiting period after the agreement date so coverage is not used to pay for a problem that already exists. The length is printed on the schedule. Pre-existing conditions, including noises and warning lights present on the agreement date, stay outside the plan.
You may use an independent workshop or a franchise service center that can diagnose the failure and provide a written estimate. We do not require a single branded chain. We do require that the facility be able to share cause-of-failure notes and photos when a claim needs them.
Coverage advisors, claim readers, and inspection coordinators work as one group. Meet them on the team page. If you want a single person to follow a complicated claim, start with Maya Ellison’s profile.
Our team

Coverage Director

Claims Lead

Plan Specialist

Inspection Coordinator
Testimonials
Drivers write to us after a claim, a renewal, or a plan that paid for a repair they expected to fund alone. These notes are from coverage holders.

Complete Component plan
The advisor walked through the failed alternator line by line. The rental day and the part were both on the schedule, and I knew the decision before the shop ordered anything.
★★★★★

Powertrain plan
Transmission work is the repair I never wanted to price. CleanMersin asked for the fluid service history, then approved the internal repair without a vague “we will see” message.
★★★★★

High-mileage plan
I bought coverage for a vehicle that already had a long odometer. The exclusions were written in the same size type as the benefits, which is why I trusted the quote.
★★★★☆